The sound of your lightsaber is weird, it crackles or the sound goes off. Don’t worry, your lightsaber isn’t broken. This sound only means your battery is running low and needs to be recharged.

You have charged your lightsaber several hours but it still does the same. No wories. Again, your lightsaber is fine. It’s unusual but may occur from time to time, with transport, or if you do dueling, the battery might have moved a little in the chassis. Unscrew the pommel/bottom part of your lightsaber to access the battery, remove the battery and place it back.

This should have solved the problem. It usually solves many issues you might encounter with your saber.

 

Same goes if your lightsaber won't turn on. Removing the battery and placing it back will correct that problem. 

Please note that we always double check your sabers before sending them. When we assemble them, again when we pack them. They are strong products and are unlikely to break. They are designed to handle shocks.

Most of the issues you might encounter are either minor issues that can be very easily solved, or a simple misunderstanding of how to handle the saber. It does take time to get familiar with a lightsaber.

They are complexe items with several functions and only one button, it’s common to enter a mode without knowing it. If you have any questions, please contact us, we will gladly answer you.

The sound of your lightsaber is weird, it crackles or the sound goes off. Don’t worry, your lightsaber isn’t broken. This sound only means your battery is running low and needs to be recharged.

You have charged your lightsaber several hours but it still does the same. No wories. Again, your lightsaber is fine. It’s unusual but may occur from time to time, with transport, or if you do dueling, the battery might have moved a little in the chassis. Unscrew the pommel/bottom part of your lightsaber to access the battery, remove the battery and place it back.

This should have solved the problem. It usually solves many issues you might encounter with your saber.

 

Same goes if your lightsaber won't turn on. Removing the battery and placing it back will correct that problem. 

Please note that we always double check your sabers before sending them. When we assemble them, again when we pack them. They are strong products and are unlikely to break. They are designed to handle shocks.

Most of the issues you might encounter are either minor issues that can be very easily solved, or a simple misunderstanding of how to handle the saber. It does take time to get familiar with a lightsaber.

They are complexe items with several functions and only one button, it’s common to enter a mode without knowing it. If you have any questions, please contact us, we will gladly answer you.