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FAQ

  • Where are you located and where do you ship?
    We are located in France, we ship in Europe, Eastern-Europe, Middle-East, North-Africa, North, Middle and South America. We recommend using of FedEx or UPS services. While it is more expensive, it is also faster and safer. They provide a good tracking service and good insurrances.
  • What are your sabers made of?
    Most of our hilts are made of durable, aerospace grade, 6063 aluminium, steels, carbon steels, brass... Our blades are made of a very strong triple diffused polycarbonate.
  • APPRENTICE, MASTER, EXILE ?
    • The Apprentice series regroup all our stunt lightsabers (spin sabers for lightsaber spinning or lightsaber flow, and combat lightsabers for ASL-FFE / Ludosport and competition.. They come with a basic stunt RGB core and don't have any sound features. • The Master series is devoted to cosplayers and collectors. Most of our models are movies inspired, and come with 3 different electronics options; RGBx, Xenopixel and the Proffieboard 2.2. These sabers are mostly assembled with Nexus Sabers, Dark Wolf, Damien Saber or LGT pieces, parts and material. We use RGBx, Xenopixel, Proffieboard technologies. • The Exile series is our highest grade series, entirely, meticulously designed and engineered by EndorLightsabers© in France and features the best and most advanced electronics in the world (Proffie 3.9, Schtok Custom Worx NPXL technology & components, KR Sabers PixelSwitch, Kyberphonic Soundfonts...). We design our own, custom made chassis, either made out of resin, steel, or brass, including a stunning Kyber Crystal Chamber. We put a lot of love and passion into those designs and each design takes months, or years to be finilized. Do you have a project ? Contact us : contact@endorlightsabers.com
  • What is "RGBx" and "XenoPixel" ?"
    • RGBx lightsabers have a LED mounted into the hilt. The light goes through the empty polycarbonate blade. There are several soundfonts installed on the board and it features an eco smooth swing, flash on clash, blaster deflection... • The XenoPixel (Xeno2, Xeno3) lightsabers have hundreds of LEDs mounted in the "neopixel" blade which makes it very bright and realistic. If fact, the neopixel are the brightest and more realistic lightsabers on the market to this day. Also, the LEDs in the blade act independently so it allows for effects such as the "retractable blade", or the "unstable balde", and there are absolutelly no light loss. The also feature the most realistic and responsive smooth swing.
  • What is "Bullet Tip" ?
  • What is "Round Tip" ?
  • What is smooth-swing?
    The smooth-swing is the ability for a saber to adapt its sounds to the movements which makes it very accurate.
  • What is a PixelSwitch ?
    The PixelSwitch by KR Sabers is mounted with a neopixel LED that matches the color of the blade. This means that your switch will always be the same color as your blade.
  • Duel-Ready ?
    Our sabers are CNC machined, out of very strong aluminum alloys (the same as you could find in aerospace machinery, bike frames...), and offer nice finitions while enclosing a machined polycarbonate chassis that maintains and protects all the electronics, from shocks, weather degradations, alterations and dust. Are those sabers duel-ready ? Yes, our sabers can pretty much handle heavy contact dueling. The hilts are very robust and the blades are just amazingly strong. However, if your intentions are to make it through competition, ASL-FFE, Ludosport or any other lightsaber dueling academies, we recommand to use of our dedicated combat lightsaber; GFX-3. Available in our APPRENTICE Series.
  • How are payments handled?
    Every transaction is handled securely through PayPal or Stripe where all major credit cards are accepted, and where your money is protected.
  • How are shipping charges calculated?
    We provide two shipping options : • The "standard" delivery is using Mondial Relay services. Our system automatically calculates the shipping charges based on the volumetric weight of the goods in your shopping cart and the delivery address that you have provided. Shipping in France takes from 3 to 10 working days, to Europe is 5 to 20 working days. • The "express" delivery is using FedEx, TNT or UPS services. Our system automatically calculates the shipping charges based on the volumetric weight of the goods in your shopping cart and the delivery address that you have provided. Shipping in France takes 24h, to Europe 48 to 72h, and 3 to 10 days to the rest of the world.
  • How long does it take for my order to arrive?
    Orders usually take 10 - 20 working days to be assembled, and another 1 - 10 working days for transport, depending on the shipping method you chose, your location, holidays, and unwanted events such as pendemics, wars... Please keep in mind that we do everything possible to assemble and send your orders as fast as we can, but since we're a very little company, we can't make and send every orders at the same time. Please be patient, you will get your lightsaber :)
  • Where do your products depart from ?
    All our products depart from France.
  • How do I follow my order?
    When you place your order, we create your saber, then we pack it and send it. When we send your package, you will be notified with the tracking numbers.
  • I received a damaged product.
    Please contact us as soon as possible with all the informations available, your order and tracking numbers, and pictures. Please do not throw anything away. Please do NOT accept a package if you can clearly see damaged on the package.
  • Is it possible to return a product?
    Yes it is, please refer to you "Shipping and Returns" page for further informations.
  • Do your products have a warranty ?
    Our lightsabers come with a 2 years warranty. It starts from the day of the purchase and goes on for 365 days. It covers defects in original materials and original workmanship. However, we're not like some big companies such as "Amazon" and if your lightsaber is showing issues and your warranty went out, please contact us. We can still solve your problems and fix your lightsaber at a reasonable range of prices. We're open to any suggestion.
  • How are local import duties/taxes handled?
    All import duties and taxes (if applicable) will be covered by the recipient of the shipment. That person will receive a notification from FedEx if the shipment has been held by customs. Full payment for any imposed duties or taxes will be required for clearance.
  • Why is express delivery with Fedex so expensive
    Well first, they set the prices, so we have to apply their prices. But the reason they are so expensive is because they are the best, fastest, safest transport company out there. There are almost no delays, tracking is accurate and the packages are well dealt with. Compared to other companies which regularly have delays, damaged packages, or even lose packages.
  • I've lost the user's manual, what do I do?"
    No problem, you can retrieve all our instructions here :
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